I have never been to this place and not waited over an hour for my food. We waited for an hour and twenty minutes for a burger and a sandwich this weekend.
When the food finally came, the burger was severally undercooked, ALMOST RAW. And the manger refused to refund our money because the person I was with had eaten a third of it before she realized.
My sandwich came with the wrong side item and was smothered in cheese, when I specifically asked for no cheese (allergies).
This place is a train wreck. Don't go here unless you want to light two hours on fire and are cool to roll the dice on food borne illness.